Net Promoter® Certification
in Latest news onRead moreAngela is now a certified Net Promoter® Associate, having successfully completed the Net Promoter® Customer Loyalty Certification course and exam.
0TMIC’s field team has hit an all time high!
in Latest news onRead moreTMIC have just completed over 13,000 telephone interviews with tradesmen in Australia within a 4 week period.
Segmenter reporting E-tool
in Latest news onRead moreNext generation of the dynamic Segmenter reporting E-tool is now available, with increased processing speed and capacity!
Angela attends ESOMAR Congress in Athens
in Blog onRead moreA few weeks ago I had the privilege of attending the ESOMAR congress: ‘ODYSSEY 2010 – The Changing Face of…
Rise in Business Confidence and Spending
in Blog onRead moreWe’ve noted an increase in business confidence and spending over the past 2-3 months. As a result we’re looking…
Sustainability
in Blog onRead moreWhat does sustainability mean to your business? It’s an interesting question and one that is top of mind for many…
Why Customer Satisfaction/Loyalty is Even More Important in the Current Economic Environment
in Blog onRead moreIn our 20 plus year history, we’ve noticed that companies who try to “save” money by cutting their spend on…
