Our clients include many of the largest local and international companies, as well as medium and smaller enterprises.
Sample client comments extracted from completed project evaluation forms:
“Active, clear, and constant communication in every step of the project. The project came out in a timely manner. Attention to detail. Exceptional customer service. Exceptional report. Experts.”
Wellington Drive Technologies
“TMIC delivered everything on time and budget despite the tight turn around times. You were always accessible and ready to help with queries.”
Reece Group
“Excellent communication, met all target dates and a clear well written report.”
REPLIKA Manufacturing NZ Ltd
“The communication throughout the process was outstanding, and the project was delivered on time in full. We also appreciated the effort that TMIC went to in meeting with the team to go through the results and help give context and clarity around the results.”
Rockcote
“The Market Intelligence Co. have provided a professional and personable approach to understanding our needs and requirements and have been quick to respond to our requests. They have provided us with further food for thought about how we can make the data really work for us. A pleasure to do business with.”
Transdev
“Energy and effort to understand the business and our activities.”
Dexus
“Angela provides insights that only someone who has been doing this for 30+ years can provide. I learnt so much just listening to her. A wealth of knowledge. Priceless!”
Built
“Fantastic quality and insights. More than what we expected in terms of deliverables. First class communications.”
JF Hilllebrand
“Great to work with. Brilliant presentation. Great understanding of our industry.”
New Zealand Steel
“Communication from Angela at the presentation – direct, no bullshit, no hype – tells it as it is, be it good, bad, indifferent. That is so very much appreciated. That’s where the true value comes in because she then converts that into what you need to do to improve your customer relationships. Which is, frankly, more valuable than the quantitative measures published.”
C3
“Provided good insight into changes made in Auckland and Wellington – lots of meat to get our teeth into. We were very happy with the service and delivery – it is now up to us to make further changes as outlined by our customers. Professional – knew our business and market industry and competitors very well.”
Dimond
“The Market Intelligence Co. have consistently delivered a professional service. They are client focused and responsive, plus their honest feedback and presentation of results is always appreciated.“
Board Advisory Services Ltd. (G. Pausch)
“We were very happy with the ability to conduct the survey in various languages as this suits our international customers.”
Actronic Technologies (Loadrite)
“Great survey and report which supports our strategic planning.”
Ajilon
“Very well managed process and strong management support for making a successful outcome. Flexibility was a key feature in facilitating the assignment.”
LendLease
“Great to work with, always willing to assist, communicates very well to both management and frontline staff.”
Reece
“I was very impressed by the overall professionalism of The Market Intelligence Co. Objectives were well understood and followed through. I particularly appreciated the initiative shown when problems/issues arose to keep us on track. The team took ownership of the project and proactively managed the whole process to a timely and successful conclusion. Comments from U.S. visitors were: ‘… best market research done on the Integrated Packaging Tool anywhere in the world.”
3M
“The Market Intelligence Co. were absolutely wonderful to work with. They had an indepth knowledge of our industry, understood the objectives of our project and most importantly, met our target dates precisely. I will most definitely be using The Market Intelligence Co. for our future market research requirements.”
Davco | ParexGroup Pty Limited
“Great team.”
Dexion
“The data provides insight into exactly where to improve the overall performance of the business and the resulting customer service outcomes for our customers. Again, The Market Intelligence Co. have delivered with excellent quality and insight and continue to add value to our business.”
Redflex Traffic Systems
“The Market Intelligence Co. have done a great job on this project, as with previous assignments. Insights were good.”
Viadux
“A job well done, with sound relationships being created across the business enabling real value adding insights into survey results.”
Pacific National
“Angela is a professional and experienced market research practitioner who is also a pleasure to deal with and I would recommend her services to any organisation looking to learn more about its customers.”
AIPA
“As usual it has been a pleasure working with the team at TMIC. Great communication, responsiveness and deliverables.”
Metso Minerals
“We were very happy with the way the project was run and executed. TMIC’s knowledge of the market segment we were targeting for research plus their reputation was key factor in selecting them for our research project. The final report was very comprehensive and informative.”
Focalise Consulting
“Excellent work and service. We are very happy to continue our working relationship.”
HPM Legrand
“Very responsive, easy to deal with and strong understanding of research metrics and methodology. Very satisfied that we achieve our objective.”
McMillian Shakespeare Group
“Once again TMIC delivered on its promise and were delightful to deal with at all stages of the project. I particularly appreciate the insights provided to the Board at the conclusion.”
Dematic
“The team at TMIC are fantastic to work with. The methodology and personnel are credible and we can have faith in the results so that we can then trust that we are developing strategies and taking actions in the right direction that will improve customer satisfaction and loyalty.”
Toll
“A great team who have fantastic knowledge of our business and the industry in which it operates. They are responsive, informative and remarkably helpful across the whole process. They are easy to deal with and flexible with regards project scope amendments and ad hoc requests. The document, Segmenter® and presentation were well received by the business. A pleasure to work with, thank you.”
EFM
“Forbo were very pleased with the professional and efficient way in which TMIC handled the project and were impressed with their flexible attitude which enabled us to work to project milestones, garnering important findings at key points whilst the project was still ongoing. This ensured that we could work in parallel with TMIC in developing timely marketing strategies and plans.”
Forbo
“We were pleased with the responsiveness and professionalism of TMIC and their representatives as this reflected well on our business also.”
Blackwoods
“TMIC were effective in meeting an extremely tight timeframe on a large project. They were not only able to meet the timeframe with time to spare, the presentation of results demonstrated a professional and pleasing insight into our business.”
CSR
“Reactivity and professionalism of staff were really appreciated. Specific qualitative research skills together with outstanding knowledge of our business contributed to the overall success of this project.”
Siemens
“We value the honest feedback your company provides to BlueScope Steel, the way you challenge us to improve, and appreciate you personally going beyond the call of duty whenever needed. We also realise that you have put in extra effort and work relative to the envisaged scope.”
Bluescope
